DigitalMR in the Press

UK banks - Lloyds TSB accounts for highest share (21%) of negative customer comments online as it announces £3.3bn loss for Jan-Jun

Halifax receives highest proportion (20%) of positive customer comments online - during June 2011 London 10 August – Social media research specialist DigitalMR releases latest findings on what customers are saying about UK high street banks online. DigitalMR analysed thousands of customer comments about high street banks for the month of ...