Michalis Michael, CEO of DMR, joins Expert Talks of Kalkine Media Australia, in a live interview about the use of AI in unstructured data. Michalis elaborates in this talk on why it is important to analyse and comprehend large data sets such as texts, audio, video and images (unstructured data) ...

Michalis Michael, CEO of DMR, in an interview at Tech-exec, discusses the importance of customer experience management (CXM), how the analysis of unstructured data using AI can help businesses understand their customers, gain great insights and improve the customer journey. He also explains how DMR’s listening247 platform analyses unstructured data ...

  Michalis Michael, CEO of DMR, explains the importance and advances of Customer Experience Measurement and Management (CXM). In this article you will find insights about the power of CX measurement and how AI processes multiple data sources, such as consumer calls, chats, emails, and social media posts to gain ...

Michalis Michael discusses unstructured data (UD) in depth and how the combination of UD with AI technology can offer businesses actionable information on customer and consumer insights in order to perfect their customer experience.

Michalis Michael, CEO of DMR, explained for Information Age what is the difference between insight, actionable information and intelligent data.