How To Get Customer Insights Using Social Intelligence
In this brand new podcast, @DigitalMR_CEO Michalis Michael talks to Maggie's Hub on the topic of Social Intelligence, discussing how technologies such as machine learning enable us to analyse unstructured data to reach actionable customer insights, the importance of accuracy in social listening & analytics, how social intelligence can be useful to organisations of all sizes, and what needs to happen for social intelligence to grow as a principle.
Maggie's Hub offers digital lessons and practical knowledge that can be transfered and easily applied into any kind of business. Maggie is a world-class expert, business coach, mentor and European Commission consultant sharing her own experience and best practices for business re-activation.
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